Version: 6 November 2026. X1 CNC is a trading name of AAT Industries LTD, company number 14866965.
X1 CNC and X1 Smoother are tools for trained operators working with supported machines or profile-file formats. Check compatibility, follow the installation and operating instructions, keep a backup of your existing software and configuration, and verify the machine setup, offsets, tools and proposed toolpath before machining. Run one machine-control application at a time.
You remain responsible for the condition, maintenance, calibration and operation of your machine, for suitable tooling and workholding, and for checking that a job is appropriate before running it. Downloading or installing X1 does not certify a machine, replace operator training or remove the need for suitable guarding and protective systems.
Stop using the affected function if you suspect a fault and contact X1 with the relevant details. We will help investigate software or machine problems and discuss practical repair options. We stock a broad range of parts for compatible CNCs; availability, price and repair work are confirmed separately. An offer of help does not in itself establish the cause of a fault or who is responsible for it.
We are not responsible for loss caused by your failure to follow the agreed instructions, unsupported or unauthorised modifications, unsuitable input files or machine settings, or faults in third-party machines, tooling or equipment, except to the extent that our own breach or negligence caused or contributed to the loss. Software cannot guarantee the outcome of every machining operation, uninterrupted availability, or the absence of every fault.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability or statutory right that cannot lawfully be excluded or limited. These download terms do not override rights or remedies under your applicable purchase or subscription agreement. Any limitation is subject to the requirements of applicable law.
We require your email address, business name and business country to administer software downloads, provide relevant support and protect the service from abuse. Accepting these terms does not subscribe you to marketing. Read our privacy policy for further information.
Remote support tools and other accompanying software may also have separate third-party licence terms. Those terms continue to apply.
AAT Industries LTD uses the information you submit to administer downloads, record your agreement, provide support and prevent abuse. Our lawful basis for these operational records is our legitimate interest in delivering and protecting the download service; where necessary to supply a service you request, processing may also be needed for that contract. We keep the download record for 180 days. We record your connection IP address alongside the business country you enter, plus a keyed IP hash for abuse prevention. Authorised X1 staff can review these private records to identify abuse and check whether the stated business country is consistent with the connection. An IP address is only an indication of location: VPNs, travel, mobile and satellite networks can produce a different country. It does not establish your physical address, and a mismatch requires review rather than an automatic adverse decision. These records are retained for 180 days and are not published or sent to an external geolocation provider. Verification runs on this site; your contact details are not sent to a CAPTCHA provider. No marketing consent is implied.
Contact support@x1cnc.com about access, correction, deletion or objections. See our privacy policy for your rights and the right to complain to the ICO.